1.Preparing Time: we need 1-3 working days to prepare your order, we will try to deliver it within 2 days.
2.Due to longer customs clearance times, Standard Shipping times have been extended to 30-60 days for Brazil and all other destinations in Latin America. And we are not responsible for the shipping accidents due to natural disaster(storm, snowstorm), political issue etc.
1. If you are satisfied with our products and service, please leave your positive feedback and 5 stars for the detailed rating of your order.
2. If you are not satisfied with our porducts, pls contact us before you leave negative feedback or do the detailed rating. We guarantee we will 100% slove any problem for you.
Our online shop do sell based on excellent designs and proven reliability. So the quality is guaranteed. We also have dedicated staff responsible for checking your products to ensure product before shipment is intact, the new, non-destructive. But you do need to confirm your size carefully before buying (a size measurement will be show below each items).
Atten: we can’t accept the exchange or canceling after your order has been shipped.
The following information is required when you reflect the problem:
*Order number
*The item’s SKU number
*Image of defective beads.
If you have any question regarding return policy, please feel free to contact us!
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